Field Service Engineer

Looking for a collegial environment and great coworkers? Xantrion may be the workplace for you.

With an average employee satisfaction rating of 8.9 out of 10, we strive to make Xantrion a place our team members want to be.

See what employees say

“Xantrion is a great company to work for, has great managers and fantastic procedures in place for client sites. The employees are helpful and really great to work with. People are not adversarial, people do not avoid bad situations for fear of getting caught up with them or sharing the blame, and there is very little culture of "not my problem", everyone works really well together.“

“I think Xantrion is an amazing place to work, and we keep that small company feel. Some of the greatest camaraderie I've had comes from Xantrion, and it feels great.”

“A great company, with a great bunch of folks that I enjoy seeing every time I come to work.”

About our company

In 2000, Xantrion was founded by Anne Bisagno and Tom Snyder to bring world-class IT services to midsize organizations in the San Francisco Bay Area. Forward-thinking solutions, in-depth security expertise, and superior execution have made us one of the top 50 IT service providers.

To learn more about Xantrion and our services, download our brochure.

Summary Description

Since 2000, continued growth has hastened our need for field service engineers. Our current opening is based in Oakland, California, and is ideal for people who are looking for their first information technology job. As part of our service team, you will go onsite with customers and resolve support requests in a timely manner. We will train you on the information technology industry from the ground up, and you will work with some of the most talented IT pros in the SF Bay Area. Two years from now, you will look back and discover you have taken your field service engineer skills and success to the next level.

Essential Duties

Onsite support at various client sites around the SF Bay Area.
Knowledgeable about current Microsoft Office Suites.
Knowledgeable about printers.
Knowledgeable about tablets and smart phones.
Familiar with laptop and desktop hardware.

Required Experience and Qualifications

Exceptional customer service and communication skills.
A love of computer technology.
A valid CA driver’s license.
A reliable mode of transportation.
Authorization to work in the U.S.

Desired Experience and Qualifications

Comp TIA A+ certification.
A love of computer gaming.
A computer hobbyist.

Benefits

100% of medical, dental and vision for you and your family.
401K with company match up to 4% of salary.
17 days / year PTO.
Certification and training reimbursement.
Bonuses for referring new clients or employees.

Salary

Commensurate with skills and experience.

Apply Now

If you are a talented service professional, and want to begin a field service engineer career, apply today.

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Available Position (Company name withheld)

Looking for a collegial environment and great coworkers? Xantrion may be the workplace for you.

Field Service Engineer

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